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Confidentiality Policies

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Unité extérieure de climatisation VentiRef installée sur un mur blanc de maison.

Confidentiality policy

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Last updated: May 2026

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At Ventiref, we attach great importance to the protection of your personal information. This privacy policy explains what information we collect, how we use it, and the measures put in place to ensure its security, in accordance with applicable laws in Quebec and Canada, including Bill 25.

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1. Collection of personal information

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We may collect certain information when you:

  • fill out a contact form
  • ask for a quote
  • communicate with our team
  • browse our website

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Information collected may include:

  • Name and surname
  • email address
  • phone number
  • address
  • information related to your project or service request
  • site navigation and usage data

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2. Use of information

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The information collected is used in particular to:

  • respond to your requests
  • provide our services
  • communicate with you
  • improve our website and user experience
  • carry out marketing or advertising follow-ups when permitted by law

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3. Cookies

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Our website may use cookies in order to:

  • to improve the performance of the site
  • to analyze traffic and usage
  • to personalize certain content
  • to optimize our advertising campaigns

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You can change your browser settings to limit or refuse the use of cookies.

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4. Sharing information

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Ventiref does not sell your personal information.

Some information may be shared with technology providers or trusted partners when necessary for the operation of the website or the provision of our services.

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5. Data security

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We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

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6. Retention of information

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Personal information is retained only for as long as is necessary for the purposes for which it was collected or in order to comply with our legal obligations.

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7. Your rights

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In accordance with the laws applicable in Quebec, you can ask for:

  • access to your personal information
  • correcting inaccurate information
  • the withdrawal of your consent when applicable
  • the deletion of certain data in accordance with applicable legal obligations

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8. Personal Information Protection Officer

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In accordance with Law 25, the person responsible for the protection of personal information is:

Alek Ouellet
Ventiref
e-mail: info@ventiref.ca

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9. Contact

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If you have any questions about this privacy policy or your personal information, please contact us:

Ventiref
Email: info@ventiref.ca
Website: https://ventiref.ca

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10. Policy change

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Ventiref reserves the right to change this privacy policy at any time to reflect legal, technological, or operational changes.